FAQs

Hotel stays

Yes, upon your arrival to Mallory Court, Leamington Spa, please pull up to the front door of the hotel, where one of our team will welcome you, we can then assist with luggage and valet park your car whilst you check in with us.

All our guest information can be found in our full rooms compendium, here. You will also be provided with a QR code upon check-in to this information.

Rooms are ready from 3.00pm on the day of arrival, and checkout time is 11.00am on the day of departure.

Smart casual attire is required throughout the entire Mallory Court, Leamington Spa, property. In the award-winning restaurant, no leisure wear or trainers are permitted. Robes are permitted in the spa facility only.

Here at Mallory Court, Leamington Spa, we value our relationships with travel agents worldwide and want to make sure that the reservations procedure is as smooth as possible.

Please find below our GDS codes for the hotel.

Amadeus – WB BHXMAL
Galileo / Apollo – WB 14949
Sabre – WB 11541
Worldspan – WB GB14
Pegasus / Travelweb – WB WBGB14

All of our rooms include the following, unless specified: VAT (at prevailing rate), tea and coffee making facilities in bedroom, Wi-Fi, luxury bathroom amenities, digital TV with freeview.

It is advisable to pre-book all dining, activities and the spa to avoid disappointment.

We want to ensure all Mallory Court guests receive the best service possible, from the start of a reservation through to the day of departure. As such, we guarantee you the best online price when you book direct with us. Find out more about our price promise, here. 

Each room includes a luxury bathrobe, complimentary toiletries and a hairdryer.

Yes, we invite dog owners to bring their dogs to stay at our hotel and have a selection of dog friendly rooms for you to choose from. To keep pets and guests happy, we do have a dog policy that we ask all dog owners to follow.

We have a limited number of dog friendly bedrooms within the Manor House only. Please contact the hotel directly
in advance of arrival to ensure that we have a dog-friendly room available if required. Charges apply. Dogs are not
permitted in the indoor public spaces.

Yes, we have valet parking and a personal concierge to carry your bags, providing our guests with an extra special service as soon as you arrive. We want everyone to feel relaxed at Mallory Court Hotel, in Leamington Spa – a true home away from home.

Children are allowed at Mallory Court, Leamington Spa, but no child residents under the age of 16 should be left alone in a bedroom. Your children remain the sole responsibility of you as guardian or parent.

Please advise the hotel upon reservation if accessible rooms are required as there is no lift in the main hotel. Our rooms in Orchard House, which is 250 metres from the main house are also situated on the first floor accessible by staircase.

Fully flexible cancellation terms. Reservations can be cancelled or amended without charge up to 48hrs prior to arrival.
A credit or debit card will be required to secure the booking but will not be charged until your arrival at the hotel. In the event of a cancellation or amendment with less than 48 hours notice, the full balance will be due and payable using the payment method provided. Guests with confirmed reservations who do not fulfil their reservations will be considered as a non-arrival and will therefore be charged in full. Further details regarding our terms and conditions can be found on our website, https://www.mallory.co.uk/terms/.

A discretionary service charge of 7.5% will be added to your final account. It is company policy that 100% of this charge is passed directly and equally on to all our team, to ensure our teams are rewarded for their commitment.

Our teams are encouraged not to accept gratuities during your stay, and we would ask that you are not offended if they decline any kind gestures.

Dining

Please note The Dining Room will be closed for refurbishment from 9th – 21st April.  Sencha will be fully open during this time.

 

The Dining Room is open:

Breakfast:
Full English breakfast will be available:
Monday – Friday 7.30am – 10.00am
Saturday & Sunday 8.00am – 10.30am

Afternoon Tea:
Saturday & Sunday 1.30pm – 4.00pm (served in Sencha between 9th – 21st April)

Dinner:
Monday – Sunday 6.00pm – 9.15pm

We offer an A La Carte menu available daily in The Dining Room, located in the Manor House. Two courses priced at £60.00 per person and three courses priced at £76.00 per person. Guests can also dine from our five course Tastes of the Season menu priced at £98.00 per person.
We invite you to join us for a drinks 30 minutes prior to your reservation. We recommend booking in advance of arrival to avoid disappointment.

Lounge Menu (Residents only): Available daily 12.00pm – 5.00pm

Sencha is open:

7 days a week
12.00noon – 8.00pm

Saturday & Sunday 1.30pm to 4.00pm (served in Sencha between 9th – 21st April)
Full afternoon tea for residents and non-residents. Pre-booking required.

Smart Casual in The Dining Room at The Manor House.
Relaxed dress code; robes and slippers at Orchard House Cafe.

Samples of menus can be found on our dedicated menu page here.

We can cater for all dietary requirements, please speak to a member of our team.
For all dining options please call 01926 330214 and we will be happy to advise you.

Dogs are welcome in the bedrooms and grounds, however they are not permitted in the Manor House lounge, The Dining Room, or Spa.

Yes, we have a dedicated vegan and vegetarian menu, with zero compromise on quality and variety.

Children over the age of 8 are most welcome in The Dining room, however, when dining with younger children, we offer a children’s menu in our lounges, and in our private Garden room, subject to availability.

Children are welcome in Sencha, where we offer a full children’s menu or they can enjoy any items from the main menu. 

Spa, pool and gym

Monday to Friday

Gym 7 am – 9 pm
Pool and thermal retreat 7 am – 9 pm

Saturday to Sunday

Gym 8 am – 8 pm
Pool and thermal retreat 8 am – 8 pm
Last entry 60 minutes before closing time.

Spa facility use can only be booked in advance for residents for a charge of £25.00 per person, subject to availability. (This will allow access to all the facilities from 3.00pm on your arrival day until 11.00am the following morning).

Monday – Friday | 7am – 9am and 6.30pm – 9pm
Saturday & Sunday | 8am – 9.30am and 6.30pm – 8pm

Non-residents can book spa facility use when booking a spa day or spa treatments. Charges apply.

Hotel Residents

 

Residents can book 1 hour pool access complimentary when booking a 55 minute treatment.

If guests do not require a treatment, 1-hour’s pool access can be booked at £15.00 per person or 2-hours for £25.00 per person.

This must be pre-booked prior to arrival.

Child Policy

 

Children under 4 are not permitted to use the pool.

Children aged 4-16 must be accompanied by parents at all times, and can use the pool at the dedicated family times.

Family pool access is between 7.30am-9.00am and 5.00pm-6.30pm

1 hour pool access must be pre-booked and will be charged at £15.00 per adult and £7.50 per child.

We have created a relaxed, tranquil environment please support this by following our spa etiquette:
Non-smoking area • Mobile free area • Please wear swimwear at all times • Please wear bathrobes in public areas

Robes and towels are provided during your visit. Hairdryers and toiletries are available in changing rooms and hotel guest rooms. Remember to bring your swimwear, gym wear, suitable non slip footwear and trainers!

Children under the age of 16 are not permitted to use the Thermal Suite/Fitness Gym Studio or have spa treatments.
Children under the age of 4 have no access to the pool and spa facilities.
Children age 4 to 12 must be accompanied and supervised by an adult within the pool at all times.
Children age 13 – 16 may use the pool, if accompanied by an adult pool side.

Access times to the pool 8.00 am – 9:30am and 5 pm – 6.30 pm- Saturday – Sunday

To avoid disappointment we advise all treatments are booked and treatment choice confirmed before arrival. Pre-book here. 

Please arrive 10 minutes before your appointment time to fill out necessary medical questionnaires. Late arrival for
treatments may result in your treatment time being reduced.

Please inform a member of staff of any illness, injury or health issue that may be relevant to your treatment or visit at the time of booking.

Please inform at the time of booking and when visiting if you are pregnant, so that we can advise what
facilities are safe to use. Treatments are available after the first 3 months.

Treatments require 48 hours’ notice to cancel or move, failure to do so will result in full payment.

You can contact our spa team to apply or visit our membership page here for more details.

Hotel activities

Daily activities and updates can be found on the notice board in the reception foyer.

Our current activities are available here.

Pre-booking is recommended which can be organised at reception. 

Weddings and celebrations

We are delighted to include the following in your quote with our compliments:

  • All required crockery, cutlery, glassware and buttermilk table linen
  • Event Manager to ensure things run smoothly
  • Team of experienced staff
  • ‘Vera Wang’ Cake Knife & Slice for use on your wedding day
  • Red carpet entrance
  • Menu Tasting x 2 (6 – 8 weeks prior to wedding)

Meetings

Our team can help you tailor your next corporate event to suit all your needs.

Yes, we offer both interactive and challenging activities that test group communication skills, help you bond as a team and overcome obstacles. Visit our team day page for information.

Location and directions

Sat nav: CV33 9QB
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Directions from the North
Head southeast on M40. At Junction 14, take the A452 exit to Leamington.
At the roundabout, take the 1st exit onto Warwick Bypass (A452). Continue through 1 roundabout on A452. At the roundabout, take the 4th exit on to Harbury Ln. Continue through 1 roundabout on Harbury Ln. Mallory Court is signposted on your right.

Directions from the South
Head northwest on M40. At Junction 13, take the A452 exit to Leamington/Warwick. Turn left onto Banbury Rd (B4100). Take 1st left onto Oakley Wood Rd (B4087). Turn right onto Harbury Ln Mallory Court is signposted on your right.

Nearest airport is Birmingham Airport.

Nearest Train Station is Leamington Spa.

Mallory Court Hotel & Spa,
Harbury Lane,
Leamington Spa,
Warwickshire
CV33 9QB

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We have a large car park with three electric car charging points:

x2 Tesla Connectors, up to 22kW
x1 Universal Type 2, 7kW
Please note: Electric Vehicle Charging Pricing (Non bookable prior to arrival)

All non-residential guests (including members) – £10.00 per hour.

Residential guests* – £25.00 for a minimum 4-hour charge, however we will endeavour to complete a full charge subject to charger availability. A top up charge would then cost £10.00 per hour.

*Charges apply from 1st January 2023.

Bringing your dog

Dogs are welcome in the bedrooms, grounds and Manor house lounge. However they are not permitted in the Drawing room, The Dining Room, or Spa.

We provide our pawsome guests with a welcome letter, dog bed with cushion, bowl, poop bags and treat.

Dogs are charged at £25.00 per dog, per night.

Dogs are the full responsibility of their owners and should be well behaved.
You are responsible for cleaning up after your dog whilst in the gardens and grounds.
You are responsible for any damage or noise disruption to other guests caused by your dog and will be charged for any such damage.
An additional night’s room charge will be applied should deep cleaning of your room be necessary.
Read our full dog policy here.

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